For Parents

Parents that log in are presented with the payment screen:

The main screen displays a summary of the most used information - current balance, a list of carers and a summary of recent transactions.

Paying a carer is quick and easy. The parent simply clicks the ‘pay carer’ button next to the carer name to display the carer details. A payment amount, a reference (to help both the parent and carer identify the transaction at a later date), and the payment method are entered and confirmed. Payments can be made on a one-off basis or set up to recur regularly throughout the year. Regular payments can be stopped at any time.

Key features of the online service:

• Amend your details (email address, telephone number, password)
• Remove/add carers
• Review recent transactions
• Two year history of transaction summaries
• ‘Help’ screens
• Email confirmation of activity