About Childcare Choice vouchers
How do e-vouchers work?
How do I redeem e-vouchers?
Do I need to have an email address in order to accept e-vouchers?
How do I know who has paid me?
Are the vouchers secure?
How do I know I’ve been paid?
How do I contact Sodexho Pass?
How do e-vouchers work?
You are paid directly into your bank account so you don’t have to worry about redeeming vouchers. Payment is fast and secure and you receive payment notification via email if you have an email address, or alternatively by post if you do not have access to email.
How do I redeem e-vouchers?
No redemption is required for e-vouchers. The parent taking e-vouchers will arrange payment directly into your bank account.
Do I need to have an email address in order to accept e-vouchers?
No. If you do not have an email address, you will receive payment notifications via post rather than email.
How do I know who has paid me?
Parents can assign a reference to each payment they make to your bank account. This will appear on the remittance advice along with the parent’s name.
Are the vouchers secure?
E-vouchers are fully secure. Employees use their personal email address and password to log in. Your bank details are stored and used securely to action payments to you.
How do I know I’ve been paid?
You will receive a remittance advice for each payment made to your bank account detailing the date, who has paid you and a reference or code if you have requested one to be used. If you have not received a remittance advice and/or haven’t received payment into your bank account, please contact Customer Care.
How do I contact Sodexho Pass?
Email: childcarechoice@sodexhopass.co.uk
Address: Sodexho Pass Ltd
Unit 5 Albany Court
Albany Park
Frimley Road
Camberley
Surrey GU16 7QR